The Elite Service Guarantee

When you compare us to the rest, the obvious choice is the Elite.


We fully respect that the law allows you to hire anyone to handle your process service needs. However, we feel that our customers deserve an Elite Service Guarantee, and make it a point to set ourselves apart from our competition.

We are not a one-man operation. We have a fully staffed office and a full team of professional process servers. The team we have assembled allows us to provide the fastest turnaround time in the industry. Our average service completion time as of September 2017 was 40.05 hours - most companies don't make first attempts in that time.

Our process servers and office staff are fully trained on the rules, regulations, and laws that govern our business. We make sure that everything is done by the book, our required mailings are done, and our affidavits contain all appropriate language. We have a triple-check process that avoids costly and embarrassing mistakes being made. In our five years of business, we have never had our service or affidavit rejected by a court.

We are 1 of only 3 process service companies in CNY that is registered with the Department of State. We are 1 of only 2 process service companies in CNY with a public commercial office space.

Last but not least, we have an awesome reference list which contains attorneys you probably know. We are happy to provide it upon request!

 Our Elite Service GuaranteeMost Other Process ServersSheriff's Department
Average Completion Time*40.05 Hours5-7 Days5-7 Days
Same Day Case AssignmentYesNoNo
Prompt First AttemptsYesNoNo
Same Day Service AvailableYesNoNo
Guaranteed On Time Delivery**YesNoNo
Guaranteed Error Free Service***YesNoNo
No Hidden Fees or SurprisesYesNoNo

* Average completion time is based on our current average as of September 2017 from time of receipt of documents until time of service. It is not a guarantee.
** Guaranteed On Time Delivery means we will complete your service within the timeframe specified on your original order (5-7 days for standard, 3-5 days for expedited, and 5-7 days for rush).
*** We guarantee that service will be completed in a manner consistent with law and that our Affidavit of Service will have a legally sufficient format and language.